Help Desk Administrator Latest Job In Dubai UAE Dubai By PK JOBS January 2, 2024 0 187 views Dubai www.pkjobs.com.pk Help Desk Administrator Latest Job In Dubai UAE Industry: Financial ServicesCareer: Mid CareerJob Location: DubaiSalary: AED 3501-4000Experience: 1 – 2 YearsJob Type: Full TimeGender: AnyContact No.: 0521732081Email: [email protected]Street: DubaiCity: DubaiListed: January 2, 2024 3:21 pmExpires: 29 days, 23 hoursJob DetailsJob Title: Help Desk AdministratorLocation: Dubai, UAEJob Type: Full-timeJob Job Details:We are looking for a skilled and customer-focused individual to join our team as a Help Desk Administrator. The Help Desk Administrator will play a crucial role in providing technical support and ensuring the efficient operation of our IT systems.Responsibilities:Provide first-level technical support to end-users via phone, email, or in person.Troubleshoot and resolve hardware and software issues promptly.Log and track support requests using a ticketing system.Assist in the installation, configuration, and maintenance of hardware and software.Collaborate with other IT team members to escalate and resolve complex issues.Create and update documentation for common technical procedures.Conduct user training sessions on IT-related matters.Stay informed about emerging technologies and industry best practices.Qualifications:Proven experience as a Help Desk Administrator or in a similar role.Strong knowledge of Windows and/or Mac operating systems.Familiarity with hardware components, software applications, and networking.Excellent problem-solving and communication skills.Ability to prioritize and manage multiple tasks in a dynamic environment.Requirements:Bachelor’s degree in Information Technology, Computer Science, or related field.Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.Experience with IT ticketing systems.Availability to provide on-call support, if needed.How to Apply:Interested candidates are invited to submit their resume and cover letter to email:[email protected] or WhatsApp:+971521732081. PK JOBShttp://pkjobs.com.pkPkjobs.com.pk is the largest website which providing Jobs in Pakistan, Search Latest Government Jobs, Private Jobs newspaper ad newspaper advertisement of latest govt jobs pkjobs of across the country. We are collecting daily jobs advertisement form all most popular newspaper.