Black & Grey HR is hiring for a Gaming business in the UAE. Our Client is looking to hire A Business Analyst Assistant who will be identifying solution gaps and driving all aspects of software/process improvements, including requirement gathering, design, development, implementation, quality assurance, and user acceptance.

– Excellent understanding of all products owned by the company after training.

– Responsible for designing software requirement documentation and user manuals.

– Assist with the requirement gathering, design, and archiving of system requests on the proprietary software packages.

– Serve as liaison between IT and other business areas when needed.

– Assist the BA Manager in carrying out a series of meetings, workshops with stakeholders and product owners, technical and business discussions to define the scope of work and deliver the projects.

– Trains internal and external users on new and modified software and maintains documentation for each project.

– Ability to work independently with little supervision.

– Understanding of the industry direction and company motivations in order to identify and help drive state of the art solutions

– Experience in new developments and enhancement/support-type projects.

Requirements- Minimum 2 years experience as Business Analyst

– Excellent verbal and written communication skills, as well as strong interpersonal skills.

– Understanding and application of UX.

– Knowledge of e-commerce merchant/PSP/gateway integrations.

– Knowledge of Affiliate programs.

– Experience in writing documentation, Manuals, and User guides.

– Good organization skills to maintain a collection of versioned documents.

– Work with diverse groups to develop a clear vision of the customer, industry, and corporate needs

– Ability to handle fluctuating workloads, conflicting priorities, and concurrent activities

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