Job Content

Job Purpose:

An account manager provides client account management and high-level technical support to project teams and customers. Mentor and trains technical account specialists. Coordinate the installation and integration of services for customers.

Duties, Responsibilities and Accountabilities:

·       Respond to RFP’s and follow up with prospects to achieve assigned Quota Revenue and Gross Margin.

·       Develop an account plan to sell to customers based on their business needs in line with ATC Portfolio of offerings.

·       Build and strengthen the business relationship with current accounts and new prospects.

·       Recommend and build marketing strategies.

·       Provide status information to your Manager including forecast/pipeline information.

·       Build satisfied customer references that can be utilized when reference selling.

·       Use relationship management techniques to develop selling opportunities within vertical/client sector; break into new divisions and organizations within assigned partner account; develop new selling relationships through direct selling opportunities.

·       You will utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their customer needs.

·       Abide by company obligations towards its vendors commitments and target

·       Abide by company roles and regulations when it comes to operations procedures and compliance within the group

·       Generate accurate and on time reporting utilizing company CRM

·       Protect the company Data confidentiality

Job Internal and External Relations

Job Internal Relations:   

Job External Relations:   

·       Coordination with All departments

·       Vendors

·       Suppliers

·       Customers

NOTE: All Job Internal and External Relations are conclusive for the job. They state the minimum relations of the position. Accordingly, those relations are subject to modification at any time as and when found requiapply-d.

Technical Competencies

Education, Certifications and Professional Experience (Requiapply-d for satisfactory performance on the job)

Educational Qualification:

·       A Bachelor’s degree in Computer Engineering / Information Technology / Business & Marketing IT or equivalent

Professional Certifications:

·       As per partnership demands of the company

Experience:

·       3-5 years of Account/project management experience in relevant industry.

Special Technical Skills:

·       Knowledge of ERP and MS Office, Excel, Power point, CRM

 Send CV to george.kavala AT globalhr.ae with subject line “Sales Account Manager”

Job Details

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