- Industry: Public Relations
- Career: Mid Career
- Job Location: Sharjah
- Salary: AED 4001-5000
- Experience: 1 – 2 Years
- Job Type: Full Time
- Gender: Any
- Email: [email protected]
- Street: Sharjah
- City: Sharjah
- Listed: August 9, 2023 2:30 pm
- Expires: 28 days, 19 hours
Job Opportunity Details
🌟 Walk-In-Interview for Customer Service Representatives 🌟
Join Al-Alam Enterprises and be a part of our dynamic Customer Service team!
Contact Person: Emily Parker Date: August 10, 2023 to August 12, 2023 Time: 10:00 Am – 12:00 pm Address: Office # 101-B, just next to the exit of Al-Jubail bus station, the same building as Al-Khalil Cafeteria.
Dress Code: Professional Attire
**Job Opportunity Details:** Position: Customer Service Representative Location: Sharjah, UAE Department: Customer Support Salary: 4500 AED
**Key Responsibilities:** – Handle incoming customer inquiries via phone, email, and chat. – Assist customers with product information, order inquiries, and issue resolution. – Provide personalized solutions and recommendations to enhance customer satisfaction. – Document and track customer interactions accurately in our CRM system. – Collaborate with cross-functional teams to resolve complex customer issues. – Maintain a positive, professional, and empathetic demeanor at all times. – Contribute to process improvement initiatives to enhance customer experience.
**Qualifications: ** – High school diploma or equivalent; some college education is a plus. – Previous experience in customer service or a related role is preferred. – Excellent communication skills, both verbal and written. – Strong problem-solving abilities and patience in dealing with customers. – Proficiency in computer applications and CRM systems. – Ability to handle high-volume interactions while maintaining quality. – Positive attitude, adaptability, and willingness to learn. – Bilingual proficiency in English & Hindi is an advantage.
**What to Bring:** – Updated resume. – Copies of relevant certifications or qualifications. – References, if available.
Don’t miss this opportunity to kick-start your career in customer service with us. Walk in on August 10, 2023, between 10:00 Am and 12:00 Pm at Office # 101-B, just next to the exit of Al-Jubail bus station, the same building as Al-Khalil Cafeteria. Come prepared to discuss your experience and why you’re excited to join our team.
