JOB SUMMARY

As a Waitress, you are expected to provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.

CORE WORK ACTIVITIES

As a Waitress, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest experience. A Waiter will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

·       To be punctual every time you are scheduled to work

·       Report at work according to the Grooming standard

·       To ensure the guests receive prompt, friendly, personalized service

·       To perform the service standards according to the outlet’s SOP.

·       To utilize product knowledge to accurately answer any questions from guests and to recommend items to guests specifications

·       To meet our guests’ needs by suggestively selling our menu to fit their circumstances

·       To act as final check on the quality of food and drinks before they are served to our guests

·       To assist your superiors in maintaining standards by communicating any problems in your work surroundings

·       To notify your superior(s) of any special guest query

·       To assist your colleagues whenever possible should they need help and to ask for help should the situation demand assistance

·       Spot sweeping areas of the restaurant and clearing any unneeded chinaware, glassware and silverware from tables

·       To charge all food and beverages via micros efficiently and correctly adhering to company cashiering procedures

·       To assist Stewarding staff by stacking all operating equipment properly

·       To complete any set up duties or closing duties assigned to the station

·       To practice “full hands in and full hands out” throughout the shift

·       To ensure all Health, Safety Systems and Practices are adhered to

·       To attend all scheduled training

·       To ensure all policies and procedures laid down by the management are adhered to

·       To keep yourself informed on events in the outlet and in the area

·       To be flexible in assisting in different areas of the outlet in response to business and client needs

Job Opportunity Details

Job Opportunity Details

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