JOB PURPOSE:

Reporting into the Service Manager, the Service Engineer & Mobile Service Engineer will be part of the wider Engineering Service team that is responsible for attending breakdowns and carrying out fault-finding, diagnostics, servicing and repairs to a variety of powered access machines. Planned preventative Maintenance (PPMs) will also be a part of the daily duties.

This is a customer focused engineering role requiring a strong ability to build rapport and solid customer relationships. The chosen candidate will need to be a confident, professional person with a good level communication skills and the ability to work autonomously and proactively, whilst providing the highest levels of customer service.

As well as being stationed at your assigned depot workshop, this role may be required to work outside of normal office hours or travel outside of assigned depot city for the occasional project at our other depot locations in the GCC.

KEY RESPONSIBILITIES:

Planned Maintenance

• Complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Ensuring all waste is disposed as per the Company policy.

Repair

• Diagnose and fault find to ensure the machines meet the manufacturers and company specifications, ensuring that no short cuts are taken during the repairs. Refrain from undertaking any task in which your ability or knowledge does not allow you to complete.
• Repair machines within the workshop as required in line with manufactures specification and Company policy
• Follow the proper R4 procedures when changing the machine status (without deviation) – PHI (4) – Repair (3) – PDI (1) – Available

Quality, Health and Safety

• Maintain at all times the highest level of safety during the task and that each task is completed in conjunction with the relative Safe System Of Work ( SSOW ) and Risk assessment for the task in hand.
• Flag any non-compliances with the health and safety and / or repair standards to the line manager.

Administration

• Accurately completes all relevant work documentation which is assigned electronically through the Smart Phones, ensuring 100% compliance with data input at all times.
• Obtain warranty instructions and ensure that all warranty claims are completed and passed for recovery
• Support the Service Manager/ Foreman in the effective running of the Depot Workshop.
• Maintain records covering workshop equipment servicing
• Assist with TechX activities.

Job Opportunity Details

Job Opportunity Details

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