About the Position:

Al Futtaim Toyota are currently looking to recruit a number of experienced Service Advisors to join our team within the UAE. These roles will report into the Service Manager. It is the responsibility of the Service Advisor to ensure the condition of the vehicle is thoroughly checked and discrepancies noted and communicated to customer while receiving the vehicle; and record any customer requests; to ensure proper delivery of the vehicle to the customer and clearly communicate to the customer the jobs carried out; to qualify and confirm customer complaints and provide advice about vehicle repair, repair duration and warranty; to ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations alongside achieving monthly financial targets set for Labour Hours, Parts and other sales.

Job Details

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