Roles, Responsibilities, Duties:
Discount Management
- Assist, assess and solve tenant request related to a rental reduction.
- Coordinate any marketing support for tenants to increase awareness.
- Provide support to the General Manager by collating and preparing information related to discount proposals to the presented to the correspondent committee.
- Contact the tenant to explain the resolution of Aldar related to a discount.
Debt Management
- Monitor outstanding debt in collaboration with the Finance (Accounts Receivable) department.
- Collect all necessary information and run an assessment.
- Continuous negotiation with the tenant to maintain business relationship.
- Support the GM in initiating the legal process.
Tenant Support
- Onboard the tenant before Handover of the unit, conduct on-boarding briefing session explaining on expected behaviour, standard rules and obligations.
- Brief the tenant with the expected maintenance plan of the unit.
- Ensure any request from the tenant is well addressed.
- Brief the tenant with the timeline and conditions to exit a unit.
Reporting
- Collect necessary information and prepare the Monthly Asset Report, including sales and traffic evolution.
- Reporting evolution in Customer and Tenant Satisfaction.
Guest Experience Support
Responsible for implementing the Guest Journey basics and to monitor its evolution in a weekly basis.
Based in Abu Dhabi
Job Opportunity Details
| Posted Date: | 2021-10-07 |
| Job Location: | Abu Dhabi, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Facilities & Property Management |
Job Opportunity Details
| Career Level: | Mid Career |
| Degree: | Bachelor’s degree |
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