Position: Sales Representative

General Aim of Position:

Promoting company services and increasing sales through attract new clients and achieving the assigned targets; and maintain current clients through providing excellent customer services to maximize customer satisfaction.

Main Job Responsibilities::

1-     Promoting company services using solid arguments to prospective customers.

2-     Maintaining positive business relationships to ensure future sales.

3-     Attracts potential customers and maintain current customers by answering service questions, providing information about services, prepare correspondences, and fulfill customer needs to ensure customer satisfaction.

4-     Achieving assigned monthly and annual revenue targets.

Detailed tasks:

Sales (60%)

1-     Provide complete and appropriate solutions for every potential customer in order to achieve revenue growth and increase profitability.

2-     Provide accurate, valid and complete information about company services.

3-     Respond to incoming email and phone enquiries and providing customers with quotations.

4-     Negotiating contracts, price, delivery, close deals, and handle complaints or objections.

5-     Promote services using solid arguments to existing and prospective customers.

6-     Creating invoices and sending out to customers following a sale.

7-     Achieving assigned monthly and annual revenue targets.

8-     Maintaining accurate sales records.

9-     Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.

10- Reviewing sales performance and provide appropriate feedback and reports about sales.

Customers Services (40%)

1-     Establish, develop and maintain positive business and customer relationships

2-     Arrange meetings with potential customers and listen to their wishes and concerns

3-     Manage customers’ accounts, open new accounts for new customers, and following up with past customers and updating databases.

4-     Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

5-     Identify and assess customers’ needs to achieve satisfaction, and issue reports on overall customer satisfaction

Represent the company at trade exhibitions and events, demonstrating and presenting services. 

Sales Representative (Logistics Services)