Reception Supervisor | Al Futtaim Automotive | Toyota

Overview of the role

To Ensure courteous and professional handling of the customer during the latter’s visit to Toyota workshops to guarantee Customer Satisfaction and Retention.

What you will do

•   Ensures that Reception area is well managed and operates smoothly for high level of efficiency and customer satisfaction.

•   Ensure high level of Customer Satisfaction for customer Retention and business development. 

•   Carry out pre-booking of vehicles for Service to ensure proper workshop loading.

•   Ensure vehicle is received efficiently and in a professional manner to assure customer that his vehicle is in safe hands. 

•   Ensure job card is opened efficiently and accurately for quick and correct execution of the job and once the job is completed; raise necessary invoices to ensure timely delivery and collection of payment from customers.

•   Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations.

Job Opportunity Details

Job Opportunity Details

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