Job Opportunity Details

IT Support Technician Send your updated CV to landscapestrv at gmail.com using the position title as your subject.

• Installing and configuring computer hardware, operating systems and applications • Monitoring and proactively maintaining computer systems and networks • Replacing parts as required • Troubleshooting system and network problems and diagnosing and solving hardware or software faults • Responding within agreed time limits to call-outs • Working continuously on a task until completion (or referral to third parties, if appropriate) • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues • Rapidly establishing a good working relationship with colleagues, customers and other professionals, such as software developers • Setting up new users’ accounts and profiles and dealing with password issues • Providing support, including procedural documentation and relevant reports • Following diagrams and written instructions to repair a fault or set up a system • Supporting the roll-out of new applications or updates • Testing and evaluating new technology • Maintaining documentation and hardware/software registers • Set up workstations with computers and necessary peripheral devices (routers, printers etc.) • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality • Develop and maintain local networks in ways that optimize performance • Ensure security and privacy of networks and computer systems • Provide orientation and guidance to users on how to operate new software and computer equipment • Organize and schedule upgrades and maintenance without deterring others from completing their work • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) • Maintain records/logs of repairs and fixes and maintenance schedule • Identify computer or network equipment shortages and place orders • Maintain and Troubleshoot CCTV