• Must fully comply and abide by the Standard Operating Procedures (SOP’s) of the company.
• Follow proper payroll procedures such as swiping in and out for meal breaks.
• Offer guests of the enjoyable, expertly served beverage/dining experience conforming to standards of excellence for quality, professionalism and friendliness.
• Anticipate and service guest requirements before requests are necessary.
• Greet each guest promptly, courteously, graciously with eye contact, a smile and a good posture.
• Recognize regular guests and greet them by their name.
• Use guest names for all guests as guest name becomes known.
• Keep the working area clean and tidy at all times.
• Respond properly in any hotel emergency or safety situation.
• Be familiar with the menu item list and beverages
• Assign and guide customers to their respective tables
• Complete opening and closing side work as assigned and have all tables set according to standard.
• Present menus and explanations for all menu items as well as specials of the day.
• Present children’s menus, and offer crayons and coloring book when appropriate, and describe specials.
• Ascertain a guest’s satisfaction and handle any problem that may arise, informing a manager of the problem and how it was resolved or if further assistance is needed
• Handle a guest walk-out by completion of check with manager’s assistance
• Report any incident immediately, no matter how minor, to a manager.
• Answer telephones according to the standards and take reservations or provide information.
Job Opportunity Details
| Posted Date: | 2021-11-04 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Catering, Food Service, & Restaurant |
Job Opportunity Details
| Career Level: | Mid Career |
| Gender: | Female |
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