FRONT OFFICE EXECUTIVE- 3 STAR HOTEL

We are looking for a professional and enthusiastic front office executive for our 3 star Hotel located at Fereej Abdul Aziz. The ideal candidate will be responsible to manage with the efficient running and day to day operation of the front office in line with OYYO’s Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. 

·        Manage Hotel Front Office. Welcome and greet guests, answer and direct incoming calls, inform guests of hotel rates and services, make and confirm reservations for guests

·        Ensure proper room allocation, register and check guests in. Confirm relevant guest information, verify guest's payment method, verify and imprint credit cards for authorization. Issue room keys and direct guests to their rooms

·        Maintain clear and accurate records of guest room bookings. compute all guest billings, accurately post charges to guest rooms and house accounts

·        receive and transmit messages for guests. Retrieve mail, packages and documents if any for guests. Listen and respond to guest queries and requests both in-person and by phone

·        provide accurate information about local attractions and services, Arrange taxis for guests on demand. Liaise with necessary in-house staff including housekeeping and maintenance to address any problems or complaints made by guests

·        complete and maintain any incident reports, daily activity reports or other reports requested by management

·        close guest accounts and check guests out. Review accounts and charges with guests during the check-out process.  Process accurate payment of guest accounts

·        Inform housekeeping when rooms have been vacated and are ready for cleaning and update in the hotel software. Monitor visitors to the hotel, enforce rules and policies of the hotel and

·        maintain a neat and orderly front desk and reception area. Relevant data updation in Hotel software, Other works as directed.

Salary Package

Monthly salary of QAR 2000 to 3000 + Annual Benefits as per Qatar Labour Rule

Interested Candidates may forward their resume to [email protected]

FRONT OFFICE EXECUTIVE- 3 STAR HOTEL