Manage large amounts of inbound and outbound calls in a timely manner, Follow communication “scripts” when handling different topics, Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives, Seize opportunities to upsell EMS fitness products when they arise, Build sustainable relationships and engage customers, Keep records of all conversations in our call centre database in an incomprehensible way.

Arabic English speaker, Previous experience in a customer support role

Strong phone and verbal communication skills along with active listening, Familiarity with CRM systems and practices, Customer focus and adaptability to different personality types, Ability to multi-task, set priorities and manage time effectively. Include Job brief We are looking for a Call Center Representative that will be the liaison between our company and potential customers.

The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.

Responsibilities Requirements Company ProfileThe Fit LIfe Sports Center is one of the most profitable fitness concept companies in the EMS market in Doha. The rapid growth of the business has created a wealth of career opportunities. If you are searching for dynamic career opportunities, "SmartFIT" is the answer.

Call Center / Sales Representative