Job Details

A “trolley boy” is a term used to refer to the workers who manage luggage carts or trolleys at airports. Their main job is to assist passengers in transporting their luggage from one place to another within the airport. Here is a typical job description for a trolley boy at an airport:

Job Title: Trolley Boy

Job Summary:
The Trolley Boy is responsible for providing excellent customer service to airport passengers by assisting them with their luggage and ensuring the efficient movement of luggage carts/trolleys.

Duties and Responsibilities:

Retrieve luggage carts/trolleys from designated storage areas and ensure they are clean and in good working condition.
Assist passengers in loading and unloading their luggage onto the trolleys.
Push and maneuver loaded trolleys to and from various locations within the airport, such as check-in counters, departure gates, and baggage claim areas.
Provide directions and information to passengers as needed.
Maintain a clean and organized working area, including the storage areas for luggage carts/trolleys.
Report any maintenance or repair issues with luggage carts/trolleys to the appropriate personnel.
Follow all safety procedures and guidelines while operating luggage carts/trolleys.
Requirements:

High School Diploma or equivalent.
Ability to lift heavy objects (up to 50lbs).
Excellent customer service skills.
Good communication skills.
Ability to work in a fast-paced environment.
Flexibility to work various shifts, including weekends and holidays.
Overall, a trolley boy plays an essential role in ensuring the smooth and efficient movement of luggage at the airport while providing excellent customer service to passengers.