• Excellent verbal and written communication skills in English and Arabic.
• Proficient in MS Office – Word, Excel, and PowerPoint.
• Ability to work under pressure and meet all deadlines.
• Proven project and time management skills.
• Effective people and team-building proficiencies.
• Ability to stay calm when customers are stressed or upset.
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job Details

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