Job Content

Job Purpose:

The Microsoft Consultant must have deep technical knowledge in various Microsoft technologies, with focusing on the latest versions of products portfolio. Combining client-facing consultancy with hands-on solution and technical delivery, the Consultant will liaise with client’s IT teams to ensure a successful delivery of technical services / solutions and provide proper support to solve technical problems related to Microsoft products. The Consultant will be expected to continually engage in live and self-paced trainings to expand and strengthen product, licensing, and program knowledge

Duties, Responsibilities and Accountabilities:

·       Drive measurably high levels of customer satisfaction that lead to customer loyalty and retention

·       Provide customer support via onsite visit, telephone, web-conferencing, portal, and email

·       Assist in testing new and enhanced product features

·       Investigate, validate, and report customer submitted bug reports

·       Develop the capability to transition customers from legacy on-premises solutions to next generation hosted and on-premises solutions

·       Demonstrate technical leadership during the implementation phase with the client as well as with the internal project and technical teams

·       Implementing and/or integrating Microsoft solutions; both on-premises and cloud

Job Internal and External Relations

Job Internal Relations:   

Job External Relations:   

·       Coordination with All departments

·       Vendors

·       Suppliers

·       Customers

NOTE: All Job Internal and External Relations are conclusive for the job. They state the minimum relations of the position. Accordingly, those relations are subject to modification at any time as and when found requiapply-d.

Technical Competencies

Education, Certifications and Professional Experience (Requiapply-d for satisfactory performance on the job)

Educational Qualification:

·       A Bachelor’s degree in Computer Engineering / Information Technology or equivalent

Professional Certifications:

·       As per partnership demands of the company

Experience:

·       6-8 years of similar experience in relevant industry.

Special Technical Skills:

·       Solid knowledge in one or more of the following areas: Azure, M365, AI, Security, MS Infrastructure

Please send CV to george.kavala AT globalhr.ae with subject “Microsoft Technologies Consultant”

Job Details

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