Role Description

• Conduct operator training for end-users after installation of instruments. Feedback to the sales team on the tests & usage of each new training instrument, to follow up the channel filling with the sales team
• Solve application/product problems promptly and completely and could provide a more comprehensive solution to the customer based on technology
• Conduct product technical training for Sales / Engineers/distributors. Maintain/update products information promptly
• Support Sales to achieve reagent sales target and product pre-sales bidding and new project promotion
• Visit Customers regularly, extend value, consummate extended projects
• Coordinate instrument installation with Service Engineer and Sales
• Work closely with the Sales team and Service team to ensure customer satisfaction
• Coordinate customer evaluation of products. Assist customers in the interpretation of test results
• Assist in yearly budgeting exercise and prepare monthly report
• Sum up and summarize the working experience and share it with other applications

Job Details

Preferapply-d Candidate

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