Telemarketing Job Description

General Purpose

Contact businesses and individuals by telephone in order to promote products and services by setting meetings via personal or online appointments.

Main Job Tasks, Duties and Responsibilities

• Contact businesses and private individuals by telephone to promote
• Explain the general product or service to potential customers
• Deliver scripted sales pitch to the customer
• Adjust scripted sales pitch to meet needs of specific individuals
• Handle customer questions
• Obtain customer information
• Record customer details including reaction to the product or service offeapply-d
• Input order details into the computer system
• Record customer details and details of the transaction
• Confirm appointments placed with field sales representatives
• Obtain contact details of potential customers from sources including telephone directories and purchased lists
• Schedule appointments for the sales team
• Conduct customer and marketing surveys
• Answer telephone calls from potential customers who are responding to advertisements
• Contact customers to follow up on initial interaction
• Manage digital marketing platforms

Job Details

Preferapply-d Candidate

Apply Now