Senior Facilities Engineer – Al Futtaim Group Latest Job In Dubai UAE
Senior Facilities Engineer – Al Futtaim Group Latest Job In Dubai UAE
Senior Facilities Engineer | AFET | Dubai, UAE
Overview of the role
Handling integrated facilities management contracts and ensure to achieve / exceed customer satisfaction in service delivery.
What you will be doing
AMC Management.
- Execution of AMC efficiently with in the budget and ensure profitability of the same
- Analyse and evaluate annual maintenance contract requirements, prepare HSE, operational risk assessment, contract execution plan and identify the requirements on mobilization, transition, performance management phase of service delivery.
- Meeting, reporting client at regular intervals to maintain good communication and rapport with client and client’s team
- Track contract progress and ensure agreed SLA’s and KPI’s are met
- Resource planning (manpower, material/replacement spares, subcontracted specialised services etc.) for the contracts assigned
- Responsible for takeover and handover of the AMC
- Preparing and submission of monthly, annual reports for the contracts assigned
- Submission of AMC invoices on time and obtain client acknowledgement
Corrective/Reactive, Planned preventive maintenance
- Conducting site inspections, conditional assessment of assets, assess HSE and operational risk and reporting
- Identify critical system, services, assets and ensure necessary contingency plan in place to avoid down time and disruption of services
- Prepare contract specific PPM procedures, PPM schedule, and resource planning
- Prepare method statements, risk assessment, PPM Task sheet
- Tally and Close all planned PPM work orders on monthly basis
- Efficiently execute corrective and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s.
- Handle escalations, emergencies and resolve all customer complaints, prepare technical reports
- Ensure all CRM work orders are tracked, updated, and closed on daily basis
- Carryout daily site inspections to ensure quality of works and adherence to the set standards and provide expert advice to the team
- Calibration of all tools and tackles, safety devices
- Schedule, coordinate and oversee the maintenance contracts of Sub Contractors
Repair, Refurbishment works
- Generate revenue from repair, replacement, refurbishment / retrofit works and achieve set targets
- Make conditional assessment of assets, Identify the assets which are requiapply-d to replaced based on the aging, performance, submit report to customer
- Prepare repair, replacement, refurbishment cost estimate, proposals and follow up with client for approvals
- Execution of casual jobs efficiently with in the budget and ensure profitability of the same
- Submission of customer invoices on time
- Liaise with client on any payment issues and resolve the same
Customer Service
- Contribute to the development of a customer focused service and a positive corporate image, including the maintenance of good working relationship with client, client representatives.
- Achieve and enhance customer satisfaction by meeting and /or exceeding the customer requirements, SLA’s, KPI’s.
- Meeting, reporting client at regular intervals to maintain good communication and rapport with client and client’s team
QHSE
- Contribute to safe systems of work and the development of quality management system by ensuring all work practices comply with relevant safety standard.
- Ensure that measures to protect personal safety and well-being are always in place and that personal actions do not jeopardize the safety and well-being of others
- Implement all HSE policy, Safe Operating Procedures, and Safe Work Instructions (tool-box talk) – thus preventing potential incidents at all times
- Ensure the team possess appropriate tools and tackles, spare parts and consumables, calibration of tools and tackles
- Ensure timely close out of HSE Action taken Reports, NCR’s
Employee Engagement.
- Ensure Job description, induction training, arrangement of tools and tackles for the reporting employees
- Conduct performance development review, identify employee requirements like training, etc.
- Achieve employee engagement by identifying the needs of employees and organization and implement the action plans
- Liaise with internal departments, shaapply-d services and maintain good working relations
Team building: Ensure proper coordination among the team to achieve maximum customer satisfaction and productivity
Job Details
Posted Date: | 2023-02-12 |
Job Location: | United Arab Emirates |
Job Role: | Support Services |
Company Industry: | Accounting |