Job responsibilities

Analyzes current client base or target market for the hotel.

Devises new ways to expand that client base.

Develops promotional and advertising materials for the hotel.

Oversees distribution of marketing materials.

Meets with representatives from these companies to explain the hotel’s merits and amenities.

Networks with wedding planners and special event planners to encourage hotel bookings.

Designs and advertises special group rates and packages to increase larger bookings.

Overcomes hesitations of clients to close a sale.

Manages accounts of high-profile clients.

Processes payments and applies discounts as necessary.

Addresses and resolves any issues or complaints regarding sales or marketing.

Ensures that guests are enjoying their stay at the hotel and that large group needs are met.

Maintains positive relationships with clients to encourage repeat and recurring business.

Job Details

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