About the Role

The Sales Assistant is responsible to maximise sales and provide excellent customer service while adhering to all company standards, policies and procedures. You will represent the Hugo Boss brand to the highest standards in all daily activities

Key Specific Accountabilities:

• Provide excellent levels of customer service and surpassing customer expectations at every opportunity.
• Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
• Identify customer needs and answer all product-related questions. Be able to respond to queries regarding price, location, features, benefits and use of Hugo Boss merchandise.
• Administer ‘Seven Steps’ selling techniques to enable you to meet set targets
• Follow Company procedures and processes to maintain the security of stock, customer records and cash handling.
• Enhance and maintain brand standards of merchandise presentation and housekeeping standards
• Ensure all customers’ orders and alterations are completed efficiently and on time. 
• Maintain accurate records of all customer requirements and following company procedures.
• Optimise product knowledge to the best advantage in recommending and drawing customer’s attention to products in order to maximise selling opportunities
• Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
• Attend and participate in all store meetings and training events as required. 
• Ensure good communication is maintained.
• Foster a team working attitude and be open to constructive feedback 
• Check prices and maintain records for all stock as part of the cycle count discipline.
• Communicate all potential health and safety risks to the store manager and ensure any action complies with Company safety and security procedures at all times.
• Take accountability for their own safety and those around them, including colleagues and customers by working to company procedures and highlighting any unsafe working practices. 
• Any other tasks as outlined by the store management team which are necessary to the business demands.adhere to company policy on dress code and conduct.

Job Opportunity Details

Job Opportunity Details

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