• Answer and direct phone calls in a polite and friendly manner.
• Welcome visitors in a warm and friendly manner, and answer any questions visitors have.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer.
• Keep detailed and accurate records of visitor requests and of calls received.
• Receive deliveries; sort and distribute incoming mail.
• Take inventory of supplies and restock as needed.
• Maintain the general office filing system.
• Conducting market research to identify customer trends, competitor offers.
• Discover effective marketing strategy including media platforms to be used to relay product messages to customers.
• Establish and maintain relationships with new and existing clients through. networking and prospecting.
• Help in inbound and outbound marketing activities by displaying expertise in certain areas such as advertising.
• Generate new leads or clients and expand our business.

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