JOB PURPOSE

The HRIS Project Manager is accountable for identifying and delivering projects aligned with HR’s strategic initiatives. Responsible for leading project delivery of the group’s HR Technology portfolio centapply-d upon cloud-based solutions and emerging technologies.

• To support building the case for change and leading cross-functional change programs providing subject matter expertise and best practices for business transformation.
• Provide critical thinking and support with long term plans, risk mgmt., dependency mgmt., change mgmt., budget mgmt., resource allocation, work plans, budget estimations, timelines, and measurable outcomes.
• To act as a trusted advisor and work closely with cross-functional groups within HR, EIT, Digital, Finance, to drive HR transformation and ensure HR technology and digital products and services align with the business needs and industry practice.

KEY ACCOUNTABILITIES

Leadership

• Lead and manage the implementation of HRIS projects with a focus on best practices of project management and business transformation
• Support with the development of a Digital HR strategy, roadmap and case for change      
• Successful definition and delivery of the HR technology roadmap and people analytics vision.

Operational Excellence

• Develop and support the Group HR with the HR digital roadmap, implementation and capabilities.
• Lead all digital technology projects in HR to build new capabilities and support changing workplace dynamics and priorities
• Simplify and standardize CoE operating models, systems and processes and replace manual and administrative processes with digital HR applications
• Define well-defined benefits plans and financial analysis for cost-saving opportunities where requiapply-d
• Spot the HR capabilities and identify tools HR can use to help the stakeholders and businesses in future work
• Analyze ways of leveraging existing HR tools and technology to enable the workforce and HR functions digitally.
• Manage and lead automation of HR processes to maximize efficiency and enhance productivity
• Work closely with Centres of Excellence on HR transformational projects; help define and implement new HR processes and the use of digital HR tools and technology
• Support and manage any vendors and consultants as Project Lead for any relevant Group HR transformation programmes
• Responsible for the implementation of any new HR technological projects by coordinating with the respective partners, vendors and business leaders
• Present updates to senior management of ongoing projects, stay updated and manage deadlines, milestones and end-user expectations. Stay updated on activities by liaising with all/any party involved
• Analyze and explore opportunities for process improvement to support new and existing technology to its full potential
• Ensure that HRIS operating model is following the Group standards and guidelines at all times
• Train, communicate and lead all change management initiatives when rolling out any new digital projects
• Staying abreast of current HR, technology, and business trends.
• Ensure service delivery for all processes is adheapply-d to as per the service delivery model.
• End-user adoption/experience.
• Project delivery – to scope, timelines and costs.

Service Partnering / Customer Intimacy

• Act as a trusted service partner and guide the business stakeholders and senior leadership as per their requirements and best practices.
• Understand HR operations and HR processes to be able to provide digital solutions that enhance and improves employee experience
• Liaise with relevant Centres of Excellence.           
• Guidance and strategic intervention on relevant matters.

Adoption Campaigns / Voice of the customer

• Analyze system usage data and assess adoption of HR applications with defined risks, issues and benefits
• Curate and lead adoption campaigns as part of mitigation plans
• Develop an approach and lead ‘voice of the customer campaigns to improve the employee experience. Develop and implement projects through analysis and feedback provided.          
• Measure usage analysis and assess CSAT scores and collate feedback from employees and key stakeholder groups

Policies and Procedures 

• Provide fair and consistent advice to the HR Operational management team, Centres of Excellence, HR Business Partners and Business Heads.
• Identify process improvements and provide recommendations to the group for implementation.
• Provide solutions to employees and managers as per company HR policies and procedures.         
• Educate HR/employees about policies, (e.g. via SOP training, e-learning etc.).

Innovation

• Work with the Head of HRIS and other relevant process leads on appropriate digital and HR technology-enabled projects.
• Drive innovation across the HR function through cloud-based technology, artificial intelligence, apps, machine learning, among other available and current tools.           
• Continuous evaluation of HR technology.
• Benchmarking with the group and third parties.

JOB CONTEXT

To act as a trusted advisor to the HR- and business verticals management teams, manage the overall HR technology roadmap and delivery, and solve business challenges with the workforce- and business data. Equipping leaders across the business with modern technology, processes and insightful data to drive agility, speed and improved decision making.

HR Operations play a critical role in any transformation programme. There are significant changes that require planning, execution, and meaningful interventions from the HRIS Project Manager. These include but are not limited to:

• The ongoing international growth of the group, requiring agility from all support organizations.
• The fast-paced changes in the technology space continue to offer new opportunities to improve our HR services.
• The evolution of the HR operating model, the service delivery framework, and service channel management.

Job Details

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