General Manager for a cleaning company

Preferapply-d experience 8-10 years of work experience with cleaning services.

Job role –

• Manage and supervise all activities, you will be an integral part of the smooth operations of the company.
• Must have a clear understanding and prior experience in managing professional cleaning & housekeeping services.
• Managing and motivating a team of cleaning staff ensure employees are properly trained and equipped to perform their role and monitor the activity of all staff members.
• Manage booking and scheduling for all jobs – Outline guidelines and policies for smooth & efficient functioning of the department.
• Deploy and train staff on the use of the latest cleaning technology while providing instructions and supervision where necessary and carrying out periodic on-site checks and supervisions to ensure quality.
• Oversee all escalations and performance management developments.
• Ensure completion of cleaning staff attendance on time & minimize idle time – Manage employee schedules on a rotation basis.
• Ensure safety guidelines are followed on sites in liaison with Safety Officer.
• Supervise performance of cleaning team and conduct safety briefings and toolbox talks collaborate with clients to ensure there are no problems on-site and keep close interaction, communication, and coordination with the front office and other departments -responsible for training all cleaners through proper induction training.
• Procuring and monitoring stock of cleaning supplies and certifying that equipment is safe to use and in good working condition and maintenance of the company cleaning machines.
• Supervise all employee work on assigned site, to make sure it meets the company and client standards and develop control reports and measurements for the performance of Cleaning Staff.
• Perform sales activities to attract clientele and must be able to make daily, weekly, and monthly reports on time.
• Maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service through smart hiring decisions.
• Proven ability to establish profitable relationships with decision-makers at companies and organizations and to identify potential clients in the target market through complete appropriate research
• Have a conversation with clients regarding appointment time and for the period of cleaning drive to every location with the team along with supplies in an official vehicle
• Manage existing and additional business of Current clients. – Liaising with the Marketing dept for new business requirements – Have a joint meeting with Marketing/HR every week to cover marketing issues, customer complaints, new business, recruitment, leave, etc.
• Must ensure company productivity and efficiency including implementing business strategies, evaluating company performances, and supervising employees with exceptional organizational skills, planning, team management, and customer service skills.

Job Details

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