UAE National_Field Sales Executive | Automotive | Global Aftersales

Overview Of The Role

We are currently looking to recruit a UAE National Field Sales Executives to join our Global Aftersales Team in different locations within UAE. 

•  You will be responsible for developing a ‘one window customer management’ approach for independent After Market (IAM) workshops in the region and manage such customers with a holistic Al Futtaim Group viewpoint.

•  You will also maintain the smooth and efficient operations of the business with responsibility for achieving the OEM and OES parts, tyres and batteries business objectives for the defined region as well as stakeholder management. 

What You Will Do

•  Manage the Trade Counter sales team and the IAM workshop relationship, understanding needs and requirements to anticipate potential and enhance stakeholders’ relationship by offering parts.

•  Work together with other Team Leaders in other regions, the KAM IW and other After Sales departments to provide the customers with a wide product and service offering of Al-Futtaim

•  Responsible to deliver product / solution to customer while working with Trade Counter team, and reinforce relations by bringing expert advice to discussions and support

•  Responsible to deliver parts, tyres and batteries volume, mix and margin by generating new business and expanding current existing business.

•  Responsible for the onboarding of new customers

•  Prepare regular reports, regular initiatives, and data to showcase progress and forecasts to internal stakeholders.

•  Assure Customer Complaints are handled properly.

•  Manage customer incentive schemes and pay out in cooperation with another department 

•  Sales discipline – Sales returns, Ensure availability of legal documents, etc., Competitor information and tracking

Job Details

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