One of our clients in health care industry offers advisory services to corporations and government clients in UAE, intends to recruit Customer Care Agent for call center. The successful candidate is requiapply-d to perform the following duties:

• Receive customers’ inquiries, feedback and complaints through inbound calls
• Capture and register feedback in the system
• Channel customers’ feedback and conduct follow-ups when requiapply-d
• Conduct outbound calls for various advisories i.e. reminders on renewals, campaigns etc.
• Perform duty on shifts and public holidays as per business requirement
• Implement policies and procedures as per published guidelines

Job Details

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