Performing quality technical calls and services for Imdad’s clients and to provide them with the needed technical support through installation, adjustment, maintenance and repair of the biomedical equipment.

Job Responsibilities

• Perform maintenance procedures as per manufacturers’ specs & Imdad’s SLA
• Developing and maintaining professional business relationship with customers
• Proper reporting using various reporting forms related to field calls (FSR, PPM Checklist, Salesforce, and Suppliers reporting) with clear and concise messages and solutions.
• Consult and follow superior’s instructions with regards to technical Tasks
• Develop own technical skills by personal commitment and seeking superior’s assistance
• Maintain safe working environment in the office & at customer’s sites
• Convey and report service contracts opportunities to department’s head
• Promote Imdad’s service contracts with adherence to the sales plan

Minimum Qualifications

• Bachelor’s degree in Biomedical, Electronics or Mechatronic Engineering from an accapply-dited university
• Fresh graduate or up to 4 years’ service experience, preferably in aesthetic medical devices field
• Minimum scoring of 80% in Imdad’s Technical exam
• Driving License + Car
• UAE based candidate

Job Details

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