Customer Services Representative Latest Job In Dubai UAE Dubai By PK JOBS November 18, 2022 0 112 views Dubai www.pkjobs.com.pk Customer Services Representative Latest Job In Dubai UAE Industry: ShippingCareer: Mid CareerJob Location: DubaiSalary: UnspecifiedExperience: 1 – 2 YearsJob Type: Full TimeGender: AnyContact No.: 0543586548Email: [email protected]Street: Al fahidiCity: DubaiListed: November 18, 2022 3:58 pmExpires: 29 days, 6 hoursJob DetailsWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Contact Us: 0543586548 PK JOBShttp://pkjobs.com.pkPkjobs.com.pk is the largest website which providing Jobs in Pakistan, Search Latest Government Jobs, Private Jobs newspaper ad newspaper advertisement of latest govt jobs pkjobs of across the country. We are collecting daily jobs advertisement form all most popular newspaper.