» Customer Care Coordinator (Medical Insurance) Latest Job In Qatar

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Customer Care Coordinator (Medical Insurance) Latest Job In Qatar

Qatar
www.pkjobs.com.pk

Customer Care Coordinator (Medical Insurance) Latest Job In Qatar


JOB CATEGORY

Customer Service

POSITION

Customer Care Rep

YEARS OF EXPERIENCE

0-2 Years

SALARY RANGE

QAR 2,000+

APPLICANT LOCATION

In-country Hire Only

Job Responsibilities

·         Provides excellent service to customers through the resolution of basic customer inquiries received by phone or through written correspondence.

·         Liaise with the clients regarding their eligibility and entitlements

·         Responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of claims of the clients

·         Responsible for filing and tracking insurance claims and informing clients of their claims status

·         Maintains records and arranged policy files for easy retrieval of documents

·         Maintains strict confidentiality related to medical records and other data

·         Maintains records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

·         Performs other related duties or assignments as directed by the Senior Level Staff, General Manager and CEO

Customer Care Rep, Doha

Customer Care Coordinator (Medical Insurance)


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